Pre sales
In addition to normal business coordination with professional sales teams, for projects that are currently in the planning or even design phase, relying on the advantages of deep localization of Liutong Industrial Base, our technical team can directly participate in every customer’s side, tailoring technical solutions that meet your needs. A complete supply and selection system will definitely provide you with sufficient support and confidence in the initial planning. Of course, no supplier can guarantee that the ever-changing on-site needs can be fully met. However, based on deep localization of production bases, all non-standard and customized needs can also be designed by our technical team. After in-depth communication with every customer who has such needs, we can use standardized production modes to conduct factory operations. Internal conversion of, Deliver to your designated destination with guaranteed quality, quantity, and time.
On sale
The intensive display mode of big data on the production site of Liutong constantly reflects the dynamics of each order. Customers can easily contact the sales team to obtain the order status, making it easy for them to control every rhythm. When the customer’s needs change, real-time production dynamic information can also reflect the current progress and consumption, making it easy for the cost team to quickly calculate related follow-up and modify orders for customers at extremely low costs and conversion costs, minimizing your losses. Liutong is always around the customer and takes their needs as its own responsibility. Liutong is a solid support that every customer can trust.
After sales
Basic confidence in the quality and craftsmanship of Liutong’s products. Liutong generally provides higher quality or warranty periods than industry standards for its product lines. If you have any questions about on-site use, you can contact us at any time. Liutong will reach a technical training agreement with each customer based on their situation, and will assign experienced on-site product engineers to provide technical guidance not limited to their own products. For product quality feedback that occurs on site, the Liutong after-sales team will investigate all cases thoroughly and provide practical, effective and feasible solutions. For quality incidents caused by third-party reasons such as over warranty or human error, in addition to charging extremely low fees for maintenance according to relevant regulations, we will also try to find our own reasons within the system and try to eliminate them in future services. Don’t ask what others have done, take every step of yourself first, this is the creed of Liutong’s after-sales team.
